FAQ: Kings of War: Vanguard - the fantasy skirmish wargame
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I try the game before backing?

Yes, the alpha rules are available to download from the main page.

Last updated: November 01, 2017 12:25

Have you got alpha rules for [x] army from Kings of War?

In the alpha rules you’ll find sample warbands for goblins, dwarfs, Abyssals and undead. These are the only warbands we’ll be releasing for the alpha stage of the rules.

Last updated: November 01, 2017 12:25

Will I receive the Kickstarter products before the game is available at retail?

We always endeavor to deliver the Kickstarter pledges before the game is available at retail, however in exceptional circumstances the pledges will deliver slightly after the retail launch. However, we try to avoid this as much as possible!

Last updated: November 03, 2017 04:58

Do I need to fill out the pledge manager once the campaign finishes?

Yes. You must fill out the pledge manager. If you do not fill out the pledge manager we will not have your address, and you will not get your pledge. We will not be able to guarantee that we will have enough stock to supply your full pledge. You will receive a confirmation email when you successfully check out from the pledge manager, and can check your order by clicking ‘My Orders’ on the pledge manager.

Last updated: November 03, 2017 04:58

When will the Kickstarter pledge payment be taken? Can I change my pledge?

If you pledge on this Kickstarter, payment will be taken after 11:59 (UK time) Friday, November 17th, the same time the project ends. If payment is unsuccessful you will have 14 days to correct your payment details before Kickstarter cancels your pledge. Because payment is not taken until the campaign closes, you may change your pledge amount as many times as you like during the campaign. Just click ‘Manage my Pledge’ and you can make alterations.

Last updated: November 03, 2017 04:58

Can I pledge $1 and still be able to access the pledge manager when the campaign finishes?

Yes! You can pledge any amount during the Kickstarter campaign and you will be sent the pledge manager. If you pledge $1, you’ll still receive the updates and information about the project too, so it’s a great opportunity to keep up to date with what’s happening in the campaign and what stretch goals we unlock.

Last updated: November 03, 2017 04:58

When will my pledge ship? Where will my package by shipped from? What shipping method will be used? What value will be declared on the package?

We estimate that shipping will begin in November 2018. Packages will be sent from the UK using Royal Mail or courier. The customs form on your package will represent our costs for providing the pledge. The cost of shipping will not be included in the value marked on the customs form. The package will also be marked as a gift. Please check with your local customs office for any charges that may apply to your shipment as you will be responsible for these.

Last updated: November 03, 2017 04:58

Is there a retailer option?

Mantic Games is pleased to unveil the Retail Pledge for Kings of War: Vanguard.

Starting from November 1st at 6pm (GMT) and until the pledge manager closes, retailers can join in with the excitement of the Kickstarter campaign. You will be able to order the retail exclusive two-player starter set for Kings of War: Vanguard, featuring the gruesome Nightstalkers and brave Basileans, along with the full Kickstarter range.

  • Only retailers with a certified store can receive the retailer pledge

  • Normal retailer discounts will apply

  • Your order will be delivered at the same time as normal backers

  • A commitment deposit of $85 USD, pledged during the course of the campaign, is required for the bundle. The balance will be due immediately before shipment

  • A signed agreement between Mantic Games and the respective retailer that sets out the above will be required before shipment

Please read the Vanguard Kickstarter page for details of the game. Use the email support@manticgames.com to contact us with your order details or if you have any questions about the retailer pledge. Once you’ve pledged, a member of our sales team will contact you after the campaign ends to confirm your order.

Last updated: November 03, 2017 04:58

Does the Two-Player Set include the resin miniatures?

No. The Two-Player Set does NOT include the following:

Nightstalkers - Mind Screech, Banshee and Shade Basileans - Dictator, Abbess and Ogre Palace Guard Abyssals - Succubus Seductress, Warlock and Despoiler (once unlocked)

Last updated: November 10, 2017 06:14

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://kings-of-war-vanguard.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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